Privacy Policy

Privacy Policy for IMRS LLC
Last Updated: February 9, 2025

Welcome to IMRS LLC (“we,” “us,” or “our”). We operate the website http://imrsservices.com (the “Website”). We are committed to protecting and respecting your privacy, and this Privacy Policy explains how we collect, use, store, and disclose your personal information. It also outlines your rights under the General Data Protection Regulation (“GDPR”) and other applicable data protection laws.

1. Who We Are

For the purposes of the GDPR, IMRS LLC is the data controller of your personal data.

2. Personal Data We Collect

We collect various types of personal data from you, including but not limited to:

  1. Contact Information
    • Name
    • Email address
    • Phone number (if provided)
    • Company name (if applicable)
  2. Billing Information
    • Payment details (e.g., credit card number, billing address, etc.), which may be processed through a secure third-party payment processor. We do not store your full credit card details on our servers.
  3. Technical Data
    • IP address
    • Browser type and version
    • Device information
    • Operating system
    • Time zone setting
    • Referring website or source
  4. Usage Data
    • Pages visited, links clicked, time spent on pages, and other usage statistics
  5. Cookies and Similar Technologies
    • We use cookies and similar tracking technologies to enhance user experience, analyze Website performance, and serve targeted advertisements (if applicable). For more information, please see our Cookies Policy below.

We only collect personal data that is necessary to provide our services, improve our Website, and to comply with our legal and contractual obligations.

3. How We Collect Your Personal Data

We collect data from and about you through:

  1. Direct Interactions:
    • When you fill out forms on our Website (e.g., contact forms, account registration).
    • When you communicate with us via email, phone, or otherwise.
  2. Automated Technologies:
    • As you interact with our Website, we automatically collect Technical Data and Usage Data using cookies, server logs, and other similar technologies.
  3. Third Parties or Publicly Available Sources:
    • Analytics providers (such as Google Analytics) may provide us with aggregated statistical data about your browsing actions and patterns.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  1. Provision of Services:
    • To process your orders, manage your account, and provide you with the products and services you request, including IT services and business tools for startups and small businesses.
  2. Customer Support:
    • To respond to your inquiries, provide technical support, and address any issues or concerns you may have.
  3. Marketing and Communications:
    • To send you updates, newsletters, promotions, and other marketing communications that may be of interest to you, provided you have given your explicit consent or we have a legitimate interest to do so.
  4. Website Administration:
    • To administer and protect our Website, diagnose technical problems, and improve its functionality and performance.
  5. Legal Obligations:
    • To comply with applicable laws, regulations, and legal processes, or to respond to lawful requests by public authorities.
  6. Analytics and Performance:
    • To analyze how users interact with our Website, measure the effectiveness of our campaigns, and improve the user experience.

5. Lawful Bases for Processing (GDPR)

Under the GDPR, we rely on one or more of the following lawful bases to process your personal data:

  1. Consent – Where you have given us clear and explicit consent for us to process your personal data for a specific purpose.
  2. Contract – Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into such a contract.
  3. Legal Obligation – Where processing is necessary for us to comply with the law.
  4. Legitimate Interests – Where processing is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the following factors:

  • The quantity, nature, and sensitivity of the personal data.
  • The potential risk of harm from unauthorized use or disclosure.
  • The purposes for which we process your personal data and whether we can achieve those purposes through other means.
  • Legal and regulatory obligations.

After the retention period ends, we will securely delete or anonymize your personal data.

7. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your personal data with:

  1. Service Providers:
    • Third-party companies and individuals that help us provide, analyze, and improve our services (e.g., payment processors, hosting providers, analytics providers). These service providers have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  2. Business Transfers:
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring company. We will notify you of any such change by posting an update to this Policy or through other appropriate means.
  3. Legal and Regulatory Authorities:
    • If required by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your personal data.

8. International Data Transfers

IMRS LLC is based in the United States. If you are visiting our Website from outside the United States, please be aware that your personal data may be transferred to, stored, and processed in the United States. We take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws. If we transfer personal data from the European Economic Area (EEA) or the United Kingdom (UK) to another country, we will implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data.

9. Your Rights Under the GDPR

If you are located in the EEA or UK, you have certain rights regarding your personal data, including:

  1. Right to Access:
    • You can request a copy of the personal data we hold about you.
  2. Right to Rectification:
    • You can request correction of any inaccurate or incomplete personal data.
  3. Right to Erasure (“Right to be Forgotten”):
    • You can request that we delete or remove your personal data, subject to certain legal exceptions.
  4. Right to Restrict Processing:
    • You can request that we suspend the processing of your personal data under certain circumstances.
  5. Right to Data Portability:
    • You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller.
  6. Right to Object:
    • You can object to the processing of your personal data based on legitimate interests or direct marketing.
  7. Right Not to Be Subject to Automated Decision-Making:
    • You have the right not to be subject to automated decision-making, including profiling, if it significantly affects you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws. You also have the right to lodge a complaint with a supervisory authority if you believe we are processing your personal data in violation of the GDPR.

10. Cookies Policy

We use cookies and similar tracking technologies for several purposes, including to provide our services, analyze Website usage, and personalize content. Some cookies are essential and cannot be turned off in our systems without affecting the functionality of our Website or our SaaS tools.

  1. Types of Cookies We Use
    • Strictly Necessary Cookies:
      • Authentication and Session Management: These cookies are essential for users to log into our proprietary SaaS tools and stay signed in. They help us verify your identity and keep your account secure. Without these cookies, our SaaS platform may not function properly.
    • Analytical/Performance Cookies: Track user behavior on our Website (e.g., pages visited, navigation patterns) to improve user experience and optimize site performance.
    • Functional Cookies: Remember your preferences (such as language settings) and provide enhanced features.
    • Targeting/Advertising Cookies (if applicable): Record user visits, pages visited, and links clicked to display relevant advertisements.
  2. Why We Use Cookies for SaaS Authentication
    We employ cookies specifically to allow users to securely sign in and access our proprietary SaaS tools. These cookies store session identifiers or tokens linked to your account, enabling our system to:
    • Recognize you once you’ve logged in, so you don’t have to re-enter your credentials on every page.
    • Maintain your session as you navigate through our SaaS tools.
    • Protect your account from fraudulent access or misuse.
  3. Managing Cookies
    You can configure your browser settings to block or alert you about certain cookies. However, please note that if you disable strictly necessary cookies, some parts of our Website or our SaaS tools may not work properly, and you may not be able to access all features.
  4. Consent and Further Information
    • Strictly Necessary Cookies: Under GDPR, these do not require user consent, but we still provide this disclosure for transparency.
    • Other Cookies: For any non-essential cookies, we will request your consent where required by law.

For more details on how we collect, process, and protect personal data—including data collected via cookies—please refer to the other sections of this Privacy Policy or contact us at [email protected].

11. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

12. Children’s Privacy

Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal data from minors without verifiable parental consent. If you believe that we might have collected personal data from a minor, please contact us immediately at [email protected].

13. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and share your personal data.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

  • Email: [email protected]
  • Address: IMRS LLC, 7901 4TH ST N STE 300, ST PETERSBURG, FL 33702

Thank you for trusting IMRS LLC with your personal data.

This Privacy Policy is provided for informational purposes only and does not constitute legal advice.